Justia West Virginia Supreme Court of Appeals Opinion Summaries

Articles Posted in Consumer Law
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Plaintiff filed a lawsuit against Quicken Loans, Inc., alleging that Quicken committed common law fraud and violated the West Virginia Consumer Credit and Protection Act in connection with a loan agreement between Plaintiff and Quicken. The circuit court found in favor of Plaintiff on all but one of her claims. The Supreme Court reversed in part, concluding that the circuit court improperly cancelled Plaintiff’s obligation to repay the loan principal, failed to support its punitive damages award with the correct analysis, and failed to offset the compensatory damages award against Plaintiff’s pretrial settlement with defendants who did not proceed to trial. After remand, the circuit court entered an opinion and order. The Supreme Court again reversed, holding that the circuit court (1) improperly created a lien on Plaintiff’s property; (2) erred in increasing the compensatory damages award to Plaintiff; (3) erred in awarding attorney fees and costs for both the first appellate proceeding and the post-appellate proceedings; (4) improperly increased the punitive damages award; and (5) erred in refusing to offset Plaintiff’s award of attorney fees and costs by a pretrial settlement between Plaintiff and the codefendants. Remanded. View "Quicken Loans, Inc. v. Brown" on Justia Law

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The parties in this case entered into an agreement with two writings drafted by U-Haul of West Virginia. The first writing was a rental contract signed by the three plaintiffs. The second writing was a rental contract addendum that was not signed. The addendum contained a provision requiring that any disputes between the parties be arbitrated and was not made available to U-Haul customers prior to their execution of the rental contract. Plaintiffs filed a lawsuit against U-Haul for breach of contract and false advertising, among other claims. U-Haul sought to compel Plaintiffs to resolve their claims in arbitration, arguing that the addendum was incorporated by reference into the signed rental contracts, and thus, U-Haul was allowed to enforce the arbitration provision. The circuit court denied U-Haul's motion to compel arbitration. U-Haul then filed a petition with the Supreme Court seeking a writ of prohibition to set aside the circuit court order that refused to compel Plaintiffs to participate in arbitration. The Supreme Court affirmed, holding that the circuit court did not err in finding that the addendum was not incorporated by reference into the signed rental contracts.View "State ex rel. U-Haul Co. of W. Va. v. Zakaib" on Justia Law

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Greg Chandler’s Frame & Body LLC operated an automobile body shop and was one of Liberty Mutual Insurance Company’s Total Liberty Care Shops. The Attorney General (Respondent) filed a complaint alleging that Liberty Mutual and Chandler (together, Petitioners) violated the West Virginia Automotive Crash Parts Act by requiring the use of and using salvage/recycled OEM crash parts when negotiating and preparing estimates for repairs to vehicles and that Petitioners failed to disclose this practice to consumers. The circuit court granted Respondent’s motion for summary judgment and permanently enjoined Liberty Mutual and Chandler from the practice. The Supreme Court reversed, holding that the circuit court erred in finding that the Crash Parts Act applies to salvage/recycled OEM crash parts. View "Liberty Mut. Ins. Co. v. Morrisey" on Justia Law

Posted in: Consumer Law
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Petitioner filed a complaint against West Virginia-American Water Company (Respondent) seeking damages and penalties for alleged violations of the West Virginia Consumer Credit and Protection Act (WVCCPA) regarding Respondent’s business policies and practices regarding leaks in Petitioner’s water line. The circuit court granted Respondent’s motion to dismiss, finding that Petitioner's claims arose from transactions encompassed by W. Va. Code 46A-1-105(a)(3) and thus were statutorily excluded from the WVCCPA. The Supreme Court affirmed, holding that section 46A-1-105(a)(3) applied to exclude Petitioner's WVCCPA claims, and therefore, the circuit court did not err in dismissing Petitioner's complaint. View "Holt v. W. Va. Am. Water Co." on Justia Law

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Paul Lightner filed a consumer complaint on behalf of himself and other policyholders before the Insurance Commissioner against CitiFinancial and Triton Insurance Company challenging the rates for certain insurance products. Following the Commissioner’s investigation and consideration of Lightner’s complaint, the Commissioner denied Lightner’s request for a hearing and found the challenged rates were reasonable. Lightner filed a petition appealing the Commissioner’s order denying his request for a hearing. The circuit court affirmed. The Supreme Court affirmed, holding that the circuit court (1) did not err in upholding the Commissioner’s order denying a hearing because this case did not present any factual disputes warranting a hearing in this case; and (2) properly concluded that the Commissioner’s handling of the rate issues raised in Lightner’s complaint met statutory, regulatory, and constitutional standards. View "Lightner v. Riley" on Justia Law

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In 2006, Respondents obtained an adjustable rate mortgage loan from a mortgage company. Respondents executed a deed of trust on the real property being purchased and separately executed an arbitration rider. Respondents later defaulted on the loan, and Petitioner, which serviced the loan, assessed a number of fees. Respondents filed an action against Petitioner alleging violations of the West Virginia Consumer Credit and Protection Act. Petitioner filed a motion to compel arbitration. The circuit court denied the motion, concluding that the arbitration agreement was unenforceable under the Dodd-Frank Act and that it was procedurally and substantively unconscionable. The Supreme Court granted Petitioner's requested writ of prohibition to prevent enforcement of the circuit court's order, holding (1) the Dodd-Frank Act did not apply to the mortgage loan because the loan was executed prior to the Act's enactment; and (2) the arbitration agreement was neither procedurally nor substantively unconscionable. View "State ex rel. Ocwen Loan Servicing, LLC v. Circuit Court of Kanawha County" on Justia Law

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Petitioners in this consolidated appeal were engaged in various aspects of the collection of consumer debts. After the Attorney General (AG) received complaints from consumers indicating that certain Petitioners had violated consumer protection laws, the AG issued an investigative subpoena, to which Petitioners objected. The AG filed a civil action against Petitioners seeking to compel Petitioners to comply with the subpoena. The circuit court ordered Petitioners to comply with the subpoena and temporarily enjoined Petitioners from collecting debts they had acquired before they were licensed. The Supreme Court primarily affirmed the circuit court's orders, holding (1) when the AG files a cause of action against an entity that is subject to an investigative subpoena, the AG's subpoena authority ends as to those matters that form the basis of the complaint's allegations, and the rules of discovery provide the method by which the AG may investigate the wrongdoing; (2) the investigative subpoena survives the AG's filing of a lawsuit when the subpoena pertains to matters that do not form the basis of the complaint; and (3) once the AG has instituted a civil action against an entity to enjoin unlawful conduct, the AG may seek temporary relief against the entity during the pendency of such proceedings. View "Cavalry SPV I, LLC v. Morrisey" on Justia Law

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The cases underlying these consolidated appeals involved the purchase of an automobile. Plaintiffs purchased vehicles and signed retail installment contracts with three separate dealers. The dealers assigned their rights in the contract and vehicles to Credit Acceptance Corporation, who financed the purchases. All of the contracts contained arbitration clauses. Plaintiffs later commenced civil actions against Credit Acceptance in circuit court, alleging, inter alia, violations of the West Virginia Consumer Credit and Protection act (WVCCPA). Credit Acceptance filed a motion to compel arbitration and dismiss, which the circuit court denied, finding that the arbitration agreements were unconscionable based upon the unavailability of some of the arbitration forums named therein and because Plaintiffs in the agreements waived their respective rights to a jury trial. The Supreme Court reversed in both of the cases, holding that because one of the arbitration forums named in the arbitration agreements remained available to arbitrate the parties' disputes, and because an arbitration agreement is not unenforceable solely because a party to the contract waives her right to a jury trial, the causes must be remanded for entry of orders compelling arbitration. View "Credit Acceptance Corp. v. Front" on Justia Law

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Respondent refinanced the mortgage on his home with a loan he obtained from Petitioner. Because Respondent failed to make his monthly loan payments in accordance with the parties' agreement, Petitioner invoked its right to initiate a foreclosure sale of the house. After the foreclosure sale, the property was sold to Petitioner. Because Respondent refused to vacate the house, Petitioner filed an unlawful detainer action. In response, Respondent asserted various counterclaims against Petitioner alleging violations of the West Virginia Consumer Credit and Protection Act. The circuit court conditionally granted Petitioner's motion to dismiss Respondent's counterclaims and additionally certified two questions for the Supreme Court's consideration regarding whether Respondent timely asserted his counterclaims. The Supreme Court concluded that the counterclaims were not timely. View "Tribeca Lending Corp. v. McCormick" on Justia Law

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Respondents graduated from College's legal assisting program with associate degrees. Respondents filed a complaint against College, alleging that College induced Respondents to enroll in College's legal assisting program by verbally guaranteeing legal assistant jobs to Respondents after graduation. The jury found College engaged in both unconscionable and fraudulent inducement. The Supreme Court reversed, holding that the circuit court erred in granting relief to Respondents and denying College's motion for judgment as a matter of law, where (1) the circuit court erred in finding College violated the state Consumer Credit and Protection Act, and accordingly, Respondents did not have cognizable causes of action for unconscionability and inducement by unconscionable conduct pursuant to W. Va. Code 46A-2-121; (2) the circuit court erred in ruling that the agreement between the parties was unconscionable under the common law of contracts based on a lack of consideration; and (3) because the circuit court granted judgment as a matter of law on Respondents' fraudulent inducement claim on the basis that it was time-barred, Respondents did not have an equitable claim for fraudulent inducement, and therefore, the circuit court erred to the extent that it granted equitable relief to Respondents on the basis of fraudulent inducement. View "Mountain State Coll. v. Holsinger" on Justia Law